Case Study
Implementing Technology to Meet Global Needs
During the UN IT Chiefs Conference, BCIU successfully bridged a communication gap between the private sector and the UN in order to demonstrate how technology can drive SDG-focused innovation. By engaging tech leaders like Salesforce and AWS, the program not only fostered mutual understanding but also set a precedent for future partnerships, positioning the private sector as a strategic ally in global problem-solving.
Chapter 1
Part 1: A Changing Landscape
As technology rapidly evolves, the private sector is the dominant force behind innovation and new applications. Multilaterals like the UN are working to better utilize this new technology, but though these organizations rely on the private sector in everyday operations, the inclination to avoid ethical challenges is creating a perceived hesitancy to work with private-sector partners.
Additionally, the UN’s approach to technology adoption differs from that of the private sector. Multilaterals are generally focused on cost, procurement and resource allocation, meaning there is a disconnect on whether technology is a cost to shoulder or an opportunity. Bridging this gap is essential for future collaboration and innovation.
Chapter 2
Part 2: When Opportunity Meets Strategy
The UN was in need of an ECOSOC-accredited partner capable of delivering a large-scale program on a tight timeline. In collaboration with the UN base in Valencia, Spain, BCIU leveraged our experience and trusted reputation to create a first-of-its-kind program for the UN IT Chiefs Conference.
The program engaged tech-focused members Salesforce and AWS to bridge the gap between the private sector and a multilateral audience with the goal of reconceptualizing what it means to be a CIO, CTO or technology director for the UN. Participating members relied on BCIU to navigate logistical challenges and organize a program highlighting how technology can advance the SDGs and drive social good while working effectively within the UN’s regulatory framework.
The member companies highlighted diverse technologies at the showcase, including VR headsets, a 3D printer using recycled materials, an AI algorithm for monitoring peacekeeping resources and a remote telemedicine kit.
Chapter 3
Part 3: A Real Difference
The event was successful in uniting stakeholders and emphasizing SDG-driven innovation. In addition to achieving a 50 percent profit margin—notable for an international initiative—participants and attendees included high-level and working-level leaders within the UN, as well as director-level technology leaders.
The event fostered mutual understanding between the private sector and the UN by bridging gaps in communication and aligning organizations on how to frame problems by need and impact, beyond cost and procurement. It also encouraged UN leaders to view the private sector as partners in driving global change and leveraging technology for SDG innovation.
Overall, the program strengthened foundations for future partnerships, improved collaboration and paved the way for more business engagements between the two groups.